Quickway Transforms Project Management with RIB CX

The Customer

Quickway Constructions, a leading player in the civil engineering industry and recent winner of the 2024 NSW Civil Construction Federation Earth Award in Category 6 (Project Value $75 to $150 million), has always been at the forefront of innovation to streamline their construction management processes. With Quickway winning and delivering larger and more complex projects, the company sought a robust platform to alleviate challenges experienced in project collaboration and quality management.

Enter RIB CX – a comprehensive cloud-based construction project management solution tailored to meet these needs. Over the past two years, Quickway has leveraged RIB CX to transform their project management landscape, particularly in quality management, design and contracts administration. By digitizing and automating quality control processes, they have reduced errors, improved compliance, and accelerated project timelines.

David Zanetic, Quality Manager at Quickway, shares their journey and the significant impact RIB CX has had on their operations.

Challenges

One of the key areas Quickway aimed to improve was their quality management processes. The traditional methods of paper ITP’s, Checklists and Excel registers across multiple systems were often cumbersome, leading to potential delays and increased costs.

Before implementing RIB CX, Quickway faced several challenges which included:

• Siloed Communication: Project information was distributed across multiple emails, spreadsheets, and various shared drives, which made issue tracking and team coordination more challenging.
• Document Management: Ensuring the most up-to-date documents were available to the right people at the right time was sometimes difficult, which could result in miscommunication.
• Manual Administrative Tasks: A significant portion of their team’s time was dedicated to managing repetitive tasks, which took attention away from more strategic activities.
• Limited Audit Trail: Tracking accountability and compliance was more complex without a centralized audit system in place.

Solution

To address these challenges, Quickway adopted the following modules from RIB CX’s suite of solutions:

• Correspondence:
  • Capture and Manage Project Information: Centralized platform to capture all project-related communications.
  • Forum Style Environment: Teams can comment on threads, track issues, and collaborate in real-time.
• Publication Space:
  • Secure Document Sharing: Ensures the right people have access to the right documents at all times.
  • Comprehensive Data Trail: Provides a complete audit trail for document access and modifications, enhancing accountability and compliance.

• Tenders Management: Easily create and monitor tenders. Manage responses from a central tenders dashboard, keeping packages up to date with smart addenda management.
• Defects Management: Capture defects on the job site through mobile app, assign them to relevant trades, and inspect the work to ensure nothing is missed.
• Quality Management: Ensure delivery to agreed quality standards with digital ITP (Inspection and Test Plan) test requests, surveys, and Non-Conformance Reports (NCR).

Results

Over the past two years, Quickway has shown significant improvements in their project management processes, namely:

• Enhanced Collaboration: The Correspondence module has fostered better communication and teamwork. Project information is now centralized, and teams can easily track and resolve issues.
• Improved Document Management: With the Publication Space, document sharing is secure and efficient. The comprehensive data trail ensures accountability and compliance with industry standards.
• Increased Efficiency: Real-time tracking of time and cost impacts has enabled Quickway to make informed decisions quickly, reducing delays and staying within budget.
• Reduced Administrative Burden: Automating many of the manual administrative tasks has freed up resources to focus on core project activities.
• Improved Accountability: The comprehensive audit trail provided by the Publication Space has significantly enhanced accountability and compliance.
• Enhanced Project Quality: The Quality Management module has ensured consistent quality standards across all projects. It allowed Quickway to manage centraly essential ITP and work lot closures.

Customer Quote

David Zanetic, Quality Manager at Quickway, shares, “RIB CX has allowed us to manage more complex projects. The Correspondence module and the various forms we have developed has transformed the way we communicate and collaborate, while the Publication Space has streamlined our document management. Adopting the Quality, Tenders and Defects Management modules has further enhanced our efficiency and effectiveness. We are thrilled with the results and look forward to continuing our partnership with RIB CX.”

“Implementing RIB CX was a strategic decision that has paid off immensely. It’s not just about efficiency; it’s about transparency, accountability and quality. The modules provided us with real-time insights and tools to manage every aspect of construction management – from tender processes to defect resolution, ensuring every project milestone is met with excellence.”

Conclusion

Quickway’s success story with RIB CX highlights the power of a comprehensive project management solution in construction. By adopting RIB CX’s suite of solutions, Quickway has enhanced collaboration, increased project efficiency, and ensured high-quality project outcomes. Their journey underscores the importance of leveraging innovative technologies to stay ahead in a competitive industry.

For more information about how RIB CX can transform your project management processes, get your free product demo here!

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