RIB BuildSmart Exceeds Axis Construction’s Expectations

Axis Construction Limited

Location: Co. Kildare, Ireland

RIB Solutions: RIB BuildSmart

Industries:

• Residential, industrial
• student accommodation
• hospitality
• healthcare

About Axis Construction

Axis Construction offers solutions for the residential, industrial, student, hospitality, and healthcare industries. Their approach is simple – to deliver the best buildings possible using their “three-star” program: innovation and agility, partnership through honest engagement, and profitability.

The Challenge

Axis Construction has experienced steady growth since 2017. In 2021, the leadership team decided it was time to investigate ways in which they could streamline their project management processes and enhance collaboration across their construction sites. Specifically, the team began to search for an alternative solution to their existing generic software to integrate and centralize data and preserve data integrity. This search led the team to RIB BuildSmart.

The Solution

The team chose BuildSmart for its ability to achieve data centralization through integrating functions such as procurement, cost management, project management, and financials into a single platform with a single database. This means that the team has guaranteed instant access to data. The software also integrates smoothly with other platforms, thus enhancing operational effectiveness and decision-making.

BuildSmart uses thorough audit trails, strong user access controls, and data validation guidelines to maintain data accuracy and consistency. Additionally, it automates business procedures to reduce human error, synchronizes data across modules, and preserves transparency by thoroughly recording all data interactions. This approach guarantees reliable, high-quality data management.

The Result

Axis Construction’s decision to implement BuildSmart has put an end to the manual document management system that was negatively affecting its document handling processes. With BuildSmart, the company has streamlined its processes, resulting in the peace of mind that accompanies secure data. Axis Construction is also reaping the benefits of a dedicated support team who is always ready to respond to queries and resolve challenges.

Rapid Implementation

Due to the fit-for-purpose and best-of-breed nature of RIB’s solutions, the company employed an industry differentiating, efficient, and rapid implementation program, which substantially reduced the time and cost of implementation. The process of implementation took approximately nine weeks, demonstrating RIB’s commitment to providing excellent customer service. Best practice contracting business processes are embedded in its solutions, requiring limited customization and hence lowering the risk and time of implementation.

In-depth Training

RIB Software sees training as key to any successful implementation. Initial training is included in the implementation and RIB also offers end user training and training material. Added to that, BuildSmart offers comprehensive electronic training manuals as well as its “Bite Size” online training covering different modules.

Secure Data

RIB’s BuildSmart solution allows Axis Construction to operate at optimal performance. The software has streamlined the company’s administrative procedures, created one true, trusted data source, and eliminated departmental information silos. This allowed Axis Construction to make accurate decisions to improve the financial outcome of their construction division.

While using generic software programs, Axis Construction had no control over procurement and experienced the constant threat of compromised data as they were using Excel spreadsheets to store and track data. With RIB’s one true trusted data source, the company now has the reassurance of gathering real-time data on a cloud-based system, which means their data is protected from unauthorized access. Furthermore, the data cannot be corrupted or stolen, providing comfort that their assets are in good hands.

Customer Support

Effective customer support is critical to client retention. In the case of an industry specific software package, the nuances of construction embedded in the software need constant upgrades, and without support, the client would not be statutorily compliant or be able to navigate this ever-changing environment.

This is where the value of RIB Software’s customer support teams comes in. Working with the RIB BuildSmart team means you are dealing with professionals who not only understand the system, but also have a deep knowledge of the construction industry. Building relationships is a key aspect for all stakeholders, and RIB manages this through its unrivalled customer support, based on knowledge and quality. The company has direct contact with support staff and management, and any support issue is resolved timeously every time, alleviating any downtime or missed deadlines. This is extremely important when it comes to cost or financial reports or month-end processes.

The support team has first-hand experience of the challenges and requirements that Axis Construction faces daily in the field, combined with deep solution-specific knowledge and understanding.

RIB has a support process in place to support the end users on its software.

Since implementation, Axis Construction has had a dedicated support consultant who is available 24/7 to resolve any issues the company may have.

Says Rachel Maguire, accounts administrator at Axis Construction: “Our support consultant is always a phone call away whenever we are experiencing problems, even for the smallest issue we may have. She is always ready to assist, and her expertise is unmatched in the industry.

“RIB’s support team undoubtedly has comprehensive knowledge of the system. In addition to their exceptional level of communication, RIB creates a personalized experience for us through small gestures that left an indelible mark on our overall perception of the brand. The support consultant continuously demonstrates her commitment towards ensuring customer satisfaction, and whenever our business requirements change, the team is on hand to assist and provide the solutions that will benefit our organization,” concluded Maguire.

More About BuildSmart

RIB BuildSmart software solution is a fully integrated, web-based, enterprise management system providing industry-aligned information to construction and engineering companies across the globe. BuildSmart integrates costing, project accounting, and enterprise accounting for real-time analysis and effective management of construction and engineering businesses. As a feature-rich enterprise financial accounting and cost management solution, BuildSmart empowers contractors to take control of procurement, plant and equipment management, stock and inventory management, payroll and subcontractor management.

Are you ready to build smarter? Get your free RIB BuildSmart product demo here!

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