Our services for you:

  • Updates/Upgrades
    Regular aftersale program support
  • License insurance
    Free replacement on loss or theft of the software
  • 24h online service in the customer center
    Documentation, downloads, templates... round the clock
  • E-Learning
    Tutorials, Newsletter, FAQ
  • Special conditions in further training
  • The team of 30 hotline experts, consisting of trained architects, engineers, construction experts, IT specialists and business people, will give you competent support with RIB solutions thanks to their great range of experience.

For customers without software service, hotline services are billed at cost.

Customer supports as part of an “all-round carefree package” is a fundamental pillar of RIB. With the RIB software service you are always up to date and will receive the best support for your daily work with RIB solutions.


Software service contact

RIB customer services
Tel.: +49 711 7873-194


Contact & Hotline

Solutions for planning, construction and operation

Solutions for structural engineering and test engineers

Hotline for seminars and online training

services and corporate training for iTWO, ARRIBA BAUEN, ITWO FINANCE

services and corporate training for iTWO, ITWO CIVIL, ARRIBA PLANEN, ARRIBA CA3D, RIBTEC, STRATIS