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RIB - Hotline

We are there for you

The hotline is an essential part of  RIB software services. Even without software service, you can call the hotline at any time – costs will be calculated transparently on the duration of the call.

Our hotline experts, trained architects, engineers, construction experts, IT specialists and business people with sound practical knowledge will help you with your specialist questions relating to RIB solutions.

Our employees’ regular training and long years of consultation experience ensure up-to-date specialist knowledge.

For rapid, targeted support, please have the following information available for every query:

  • Service number
  • Company address
  • Contact
  • Telephone number
  • Software product and problem in question
  • Software version

Open hours: Work days from 8:00 a.m. to 5:00 p.m.  (Friday to 4:00 p.m.)

RIB iTWO®

Support for RIB iTWO:
Telephone: +49 711 7873-44
Email: itwo-hotline@rib-software.com

 

RIB iTWO® civil

Support for RIB iTWO civil:
Telephone: +49 711 7873-47
Email: itwocivil-hotline@rib-software.com

 

RIB iTWO® tender

Support for RIB iTWO tender public, iTWO tender exchange (client support):
Telephone: +49 30 443311-510
Emil: vergabestellen-hotline.arribanet@rib-software.com
Availability: Work days from 8:00 a.m. to 6:00 p.m.  (Friday to 4:00 p.m.)

Support for RIB iTWO iTWO tender (bidder support):
Telephone: +49 9001 144330 (for 1.95€/min*)
*from the German fixed-line network. Mobile tariffs may vary.
Email: itwo-tender-hotline@rib-software.com
Open hours: Work days from 8:00 a.m. to 6:00 p.m.  (Friday to 4:00 p.m.)

RIB iTWO® Finance

Support for RIB iTWO Finance:
Telephone: +49 711 7873-789
Email: itwofinance-hotline@rib-software.com 

RIB iTWO® 4.0

Support for RIB iTWO 4.0:
Telephone: +49 711 7873-40
Email: itwo40-hotline@rib-software.com 

RIB iTWO® 3D

Support for RIB iTWO 3D:
Telephone: +49 711 7873-45
Email:  itwo3d-hotline@rib-software.com

iTWO DB

Support for RIB iTWO DB:
Telephone: +49 711 7873-775

 

OFFERTE_L

Support for Offerte_L:
Telephone: 0900 114433 0 (for 1.95€/min*)
*from the German fixed-line network. Mobile tariffs may vary.
Open hours: Work days from 8:00 a.m. to 6:00 p.m.  (Friday to 4:00 p.m.)

ARRIBA®

Support for ARRIBA bauen, ARRIBA planen, ARRIBA net, DIGIMASS, RIB EPC, one-two-plan:
Telephone: +49 711 7873-42
Email: arriba-hotline@rib-software.com 

ARRIBA® CA3D

Support for ARRIBA CA3D, RIB renderstudio, quantity calculation:
Telephone: +49 711 7873-45
Email: arriba-ca3d-hotline@rib-software.com

ARRIBA® finanzen

Support for ARRIBA finanzen:
Telephone: +49 711 7873-46
Email: arriba.finanzen@rib-software.com 

STRATIS®

Support for STRATIS:
Telephone: +49 711 7873-43
Email: stratis-hotline@rib-software.com 

Structural planning

Support for RIBTEC and abacus:
Telephone: +49 711 7873-41
Email: statik-hotline@rib-software.com 

IT-Hotline for all RIB software solutions

Support for installation problems with RIB software and network licensing:
Telephone: +49 711 7873-49
Email: it-hotline@rib-software.com 

Contact & Hotline

Contact

Sales
Support

Solutions for planning, construction and operation

Solutions for structural engineering and test engineers

RIB training / seminars

Product hotline